The Critical First Step in Solving Problems

Solving problems is great…but, first, you have to determine what the problem really is. This doesn’t necessarily require some brilliant flash of insight — there are simple tools that you can apply to nail down what’s going wrong. You can start, for example, by determining what IS and IS NOT true compared to other problems you […]
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How to Ensure Stakeholders Know Your Value

Thinking about your future, your department’s future or even organization’s future begins by understanding the value you provide to others. Determining that can be harder than you might think. I had a boss who told me that there are people who do valuable work and people who do bad work; he also said that there are people who […]
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How to Overcome Denial When Dealing with Change

If you want to make a change then you need the active support of everyone involved. To get that, you’ll first have to get people past denying that anything needs to be changed. Here’s why that’s true and what you have to do. In an earlier post, I showed the kinds of processes that will […]
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4 Reasons Your Next Meeting Will Be Awful

Here’s a game you can play: The next time you’re in a truly dreadful meeting, decide which of these four reasons is the main cause. To put it another way: If your meeting avoids these four problems, it will probably be a pretty good one. At the start of Learning Tree’s one day course on facilitating […]
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Control Your Continuous Integration and Deployment

If you’re thinking about moving to a DevOps environment you should know that you get to decide how integrated your “continuous integration” is and how continuous your “continuous deployment” is. Much will depend on how you want to manage your risks (and which risks you want to manage). When I talk to my clients about DevOps they often […]
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