Don’t be Afraid to be Creative

Being “creative” is an essential skill in most business environments. When I was an undergraduate engineering student, I learned about how to be creative. I didn’t learn it from classes, though; I learned it through the books by Edward de Bono. I will always be grateful to my friend Richard for introducing me to de […]
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The 4 Reasons People Resist Change

If you want to have your good idea implemented then you have to make changes. Unfortunately, as people, we don’t like change and will actively resist it. Here are the four reasons people resist change and what you can do about each of them. Implementing a new idea means change and, as we all know, change is […]
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4 Essential Skills for Team Success

In the end, team success isn’t about the abilities of the individual team members — it’s about how well the team members can work together to leverage each other’s abilities. And, for team members to work together well, they all need to be experts at four skills. There are four skills that every team member needs for the team […]
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The Two Perspectives on Conflict: Myself and Everyone Else

A conflict involves two people: you and somebody else. The key to successfully resolving those conflicts often comes down to recognizing two things — First: Realizing that you have several options available to you, and Second: Ensuring the other person understands you. In Learning Tree’s course on conflict management and resolution, we look at a conflict from three perspectives: […]
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Improve Your Facilitation by Using the PO Technique

One of my favorite tools to use when I am facilitating a meeting is PO, which is short for provocation operation. Edward de Bono coined the word PO for use in the lateral thinking process. The idea of PO is to help move thinking or a discussion onward by allowing out-of-the-box thinking. It is used to introduce an […]
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