Techniques to Help You Manage Stakeholder Expectations

When we talk about ‘stakeholders’ there are many, many groups that fall into this category. For example colleagues, customers, employees, shareholders, suppliers, the media, regulators, competitors and special interest groups. There are too many to manage all of them individually, so it’s helpful to have some tools, techniques, and processes to help you prioritize and […]
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Design Thinking: The New Paradigm for Building Applications

A confluence of business trends and development best practices is changing the way developers need to think about building applications. For want of a better term, the mindset that most software developers follow when building applications might be called ‘systems thinking’: Design a database that holds the data the company needs, design the software components […]
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The Rise of Agile in the PMBOK® Guide Sixth Edition

Coming Soon: Agile Project Management “Agile Project Management is an oxymoron: Agile is product management, not project management.” Agree or disagree, Agile Project Management is coming soon. This fall the Project Management Institute (PMI) will release the sixth edition of their Guide to the Project Management Body of Knowledge (PMBOK®). At the same time, they […]
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4 Essential Skills for Team Success

In the end, team success isn’t about the abilities of the individual team members — it’s about how well the team members can work together to leverage each other’s abilities. And, for team members to work together well, they all need to be experts at four skills. There are four skills that every team member needs for the team […]
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The Two Perspectives on Conflict: Myself and Everyone Else

A conflict involves two people: you and somebody else. The key to successfully resolving those conflicts often comes down to recognizing two things — First: Realizing that you have several options available to you, and Second: Ensuring the other person understands you. In Learning Tree’s course on conflict management and resolution, we look at a conflict from three perspectives: […]
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