Show, Don’t Tell: a writer’s and trainer’s mantra we can improve

As a young boy, my favorite part of Kindergarten (after milk and naps) was “show and tell.” I truly loved standing up in front of the class and showing them something I’d found, learned, or otherwise enjoyed. As a writer, trainer, and instructional designer, I learned to “show don’t tell.” Then I learned the Kindergarten […]
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The Project Leadership Skills Needed to Help You Succeed

According to the Major Projects Authority Annual Report 2015, Modern enterprises are currently faced with unprecedented levels of change which provides a constant threat to their success and, in many cases, survival. Greater ‘maturity’ in project and programme management is positively correlated to success in delivering the organization’s strategy and contributes to the speed of […]
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The Importance of Listening to be More Influential

Experts say the ability to express yourself verbally often reaps influence. According to the Journal of Research in Personality, there is evidence that being an effective listener is also as important. Benefits of Effective Listening Prevents miscommunication Confirms understanding of the message Reduces frustration for the person ‘transmitting’ the message Gives access to others’ beliefs, […]
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Use a PMI Analysis to Encourage Critical Thinking

A participant in a critical thinking class I taught recently suggested a solution to a problem I’d posed to the group. “Let’s do a PMI analysis,” I suggested, expecting the class to be familiar with the tool. None were. The tool can be a very productive way to frame a discussion. What is a PMI […]
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Techniques to Help You Manage Stakeholder Expectations

When we talk about ‘stakeholders’ there are many, many groups that fall into this category. For example colleagues, customers, employees, shareholders, suppliers, the media, regulators, competitors and special interest groups. There are too many to manage all of them individually, so it’s helpful to have some tools, techniques, and processes to help you prioritize and […]
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