Motivating Others…And Yourself: The Four Levers of Motivation

If you need to motivate others then here are four levers that you can pull that work with developers and other IT staff; If you’re feeling unmotivated by your own work, here’s why you feel that way (and, perhaps, what you can do about it). As head of an IT department, I figured that I had three […]
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Raising Girls to Negotiate: Knocking Over the House of Cards

It may well be true that women haven’t been assertive enough when it comes to negotiating. But the critical problem in negotiating may not be about how assertive you are — it may be about recognizing your value to the other party. As part of preparing for the fifth season of the Netflix drama “House of Cards”, Robin Wright, one of the […]
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Doing Your Job Well: What Kind of Factory are You?

There are four kinds of service processes in the world. Understanding which one you are gives you an opportunity to maximize your value to your organization while simplifying your life. As a bonus, it will also let you avoid making the same mistakes my employers made. This is obvious: For businesses to succeed, they have to become […]
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Will I See You at ICE?

Training professionals from around the world will gather in Denver this month for The Association for Talent Development’s annual International Conference and Exposition known as ICE. I’ll be there, too, I am a member of the Program Advisory Committee for the Conference – I helped select the speakers for the concurrent sessions. As a conference, […]
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Attention Please: It’s a Scary World Out There!

“We are attacked over a million times a day.” That’s the attack rate according to the IRS Commissioner John Koskinen. That’s a lot, in my book. When I heard him say that, it got my attention, and I suspect it got yours, too. When I teach Learning Tree’s System and Network Security Introduction, I try […]
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