The Two Fundamental Mistakes in Usability Testing

There are two mistakes that organizations make when doing usability testing. And once those mistakes are made, two things are certain: either end users won’t get an application they can actually use or, if they do, it will cost more and take longer. Organizations often make a fundamental mistake by thinking of usability testing as […]
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How to Ensure You Don’t Violate UI Design Patterns

This blog post is, admittedly, a list of “User Interface failures” that you’ve suffered through, from badly designed elevators to the screen in the dashboard of your car. However, it’s also about what leads to these UI failures and how they could have been avoided — including a useful list of resources. I stay at one hotel […]
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How Your Applications Defeat You: UI Design Patterns

Remember: When you can’t figure out what to do next, it’s not your fault — it’s the user interface designer’s fault. And, nine times out of ten, the reason you can’t figure out what to do next is because the designer failed to correctly implement standard UI design patterns. Here are some examples of design […]
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Why You’ll Never Know When You’re Working with a Great UI

You’ve probably never noticed the really great UIs you’ve worked with or the fabulous UXs they were part of. Why? Because the only reason you’d notice a UI is when something has gone horribly wrong. In fact, you’re already working with a bunch of really great UIs that do your bidding without you doing anything, let alone […]
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3 Criteria for Successful Feedback in Your UI

Feedback must be FUN. Without FUN, you might as well not have any feedback at all. About two weeks ago, a group of five adults, all highly intelligent, well-educated people with years of experience in working with software were completely baffled by a user interface. I know because I was one of those people. We were […]
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