Recommended Technique: Root Cause Analysis

Project managers, business analysts and project team members often find themselves performing root case analysis to determine the underlying source of a problem. This structured technique is used to examine a situation in order to establish the root causes and resulting effects of a particular problem. On my projects, I have found that brainstorming is a […]
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How to Use Root Cause Analysis (Ask “Why?” Five Times)

Introduction Oftentimes, what appears to be “the” problem is really a symptom of a deeper problem.  As project leaders we often jump to solutions before fully exploring the root cause of the problem.  Fixing a symptom is just a band aid and doesn’t address the root cause(s). If we want to truly fix “the” problem, […]
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