Kanban – The Quiet Revolution in Managing Software Maintenance

Kanban provides a revolutionary — and simple — way to manage the most important job IT departments have: Maintaining existing applications. But to effectively manage software maintenance you first have to understand the fundamental difference between maintenance and development. Before I became an independent consultant, I was the head of the IT department for a […]
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4 Root Causes of Cyber Security Failures

Root cause summary as described in my testimony for the Senate Appropriations Subcommittee on Financial Services and General Government on the recent Office of Personnel Management (OPM) data breaches. Four primary root causes have led to the massive data breaches and compromises of core mission IT systems in multiple government agencies and many private sector […]
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Five Steps for Lasting Results in Performance Feedback

Are you ready to provide effective performance feedback? Performance management is the ongoing investment of time characterized by project leaders who regularly provide honest, encouraging feedback. It also takes the form of support, coaching and advice. On some project teams, the act of providing performance feedback is a lost art. Successful project leaders establish a […]
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