7 Ways Business Service Management Help Siloed Management of Technology

In my last blog, we discussed siloed management of technologies. We will continue our discussion and will understand who is impacted by this siloed management practices and how Business Service Management practices may be able to help with related challenges. Customers, business enterprises, as well as the IT organizations are all impacted if IT is […]
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How IT Organizations Can Build Transparency

The solution to the major challenges facing IT organizations is addressed by establishing transparent communications between you and your stakeholders. Here’s how you can do that, starting with your own team. In an earlier blog post (What Pokémon GO Can Tell You About IT Management’s Three Major Challenges), I discussed two major challenges that IT […]
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What Pokémon GO Can Tell You About IT Management’s Three Major Challenges

Three challenges are driving all IT departments: 1.)Users expect you to deliver more complex applications, 2.) to do it in less time, and (while doing that) 3.) to provide higher levels of transparency. Pokémon GO demonstrates how those challenges are tied together and what the solution is to the inevitable problems those challenges create. There’s no doubt that Pokémon GO […]
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