How to Ensure You Don’t Violate UI Design Patterns

This blog post is, admittedly, a list of “User Interface failures” that you’ve suffered through, from badly designed elevators to the screen in the dashboard of your car. However, it’s also about what leads to these UI failures and how they could have been avoided — including a useful list of resources. I stay at one hotel […]
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Why You’ll Never Know When You’re Working with a Great UI

You’ve probably never noticed the really great UIs you’ve worked with or the fabulous UXs they were part of. Why? Because the only reason you’d notice a UI is when something has gone horribly wrong. In fact, you’re already working with a bunch of really great UIs that do your bidding without you doing anything, let alone […]
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Leveraging Scenarios (Why Apps Fail Before They Even Get Started)

The financial planning site/application Wesabe failed because they didn’t understand how to use scenarios effectively. You can avoid that mistake by realizing that UX scenarios are about life, not about optimizing the human/computer interface. Wesabe was a financial management website/application that didn’t succeed. Instead, it lost out to Mint (which, by the way, was eventually bought […]
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Charts are Bad — Less UI, More UX

In my work as a decision science oriented software developer, I often explain to my clients that what they really want is a big green button that, when pressed, gives them the answer to the question they are currently wrestling with—a Magic 8-Ball that dispenses specific, data-driven advice. The challenge is, how close I can […]
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Helping Your Users Find Your Site’s Content

If your users can’t find the content they want on your website, then it really doesn’t matter if you actually have that content. Here’s what you can learn from the craft of “wayfinding” about helping users find what they want. Architecture may not seem to have much to do with building user interfaces for a […]
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