Becoming President: The Four Critical Skills for Leaders

Executives do different things and employ different skill sets than ordinary team members. Those skills can be learned but, if there’s a skill that you don’t have and can’t acquire, you can compensate for that. When George H. W. Bush ran for president, one of his campaign slogans was that he was the person most […]
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Kanban – The Quiet Revolution in Managing Software Maintenance

Kanban provides a revolutionary — and simple — way to manage the most important job IT departments have: Maintaining existing applications. But to effectively manage software maintenance you first have to understand the fundamental difference between maintenance and development. Before I became an independent consultant, I was the head of the IT department for a […]
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How to Write Genuinely Useful Headings

The headings in your email or larger documents are probably more important to your readers than what you’re actually writing about. Fortunately, it’s easy to figure out both how to write genuinely useful headings and to know where to put them in your emails or documents. How you’ll use your time getting this right, though, depends […]
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Design Thinking: The New Paradigm for Building Applications

A confluence of business trends and development best practices is changing the way developers need to think about building applications. For want of a better term, the mindset that most software developers follow when building applications might be called ‘systems thinking’: Design a database that holds the data the company needs, design the software components […]
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The 4 Reasons People Resist Change

If you want to have your good idea implemented then you have to make changes. Unfortunately, as people, we don’t like change and will actively resist it. Here are the four reasons people resist change and what you can do about each of them. Implementing a new idea means change and, as we all know, change is […]
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