ITIL 4 is Coming Soon — But Don’t Put Your ITIL Journey on Hold

As you may have heard, Axelos has announced the first new ITIL version since 2007. After months of research and development, ITIL 4 Foundation will be launched in the first quarter (Q1) 2019. With the announcement come many questions! Are you just about to start your ITIL journey only to find out that a new […]
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Customer Service: Avoid Falling Victim to Social Engineering

The days of only using firewalls and antivirus software as protection against hacking are over. Hackers are getting more creative with how they plan their attacks. The newest trend hitting top organizations like Sony, Yahoo, and even the US Government is called Social Engineering. Social Engineering is when hackers use emotionally manipulating strategies to gain […]
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HTTPS Secures Site Traffic From Eavesdropping, But Who Can We Trust?

Encrypting data is essential in helping ensure its confidentiality. October is National Cybersecurity Awareness Month in the US and the theme for the third week is “It’s Everyone’s Job to Ensure Online Safety at Work”. We all use encryption when we surf the web, but it is not as simple as it might seem, and […]
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How To Enter The Cybersecurity Field

During Cybersecurity Awareness Month we hear about how important security is. Do your part! Be careful! It’s important. But additionally, the field offers job opportunities. How can you enter the cybersecurity field? You Need a Multi-Part Foundation Cybersecurity builds on fundamental knowledge and skills. What does it take to harden a server, then a network, […]
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Manage Expectations to More Easily Pass Certification Exams

Are you studying for a cybersecurity certification exam? Some people struggle because they expect the wrong things. So, here’s what you need to know. ACIC — I Also Get To Learn Learning Tree courses include a great added benefit. It’s the After-Course Instructor Coaching session. When I teach a Linux server course, I tell people […]
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