The Case for ITIL® 4

By Chris Littlewood FLPI MBCS ITIL Expert The ITIL v3 framework you are probably accustomed to was created in 2007. In February 2019, AXELOS introduced ITIL 4. The question may arise for some… Why should I care about the ITIL 4 update? There are many reasons why an individual or an organisation should consider ITIL […]
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ITIL® 4: Is It Your Latest Vehicle?

By Chris Littlewood FLPI MBCS Service Management Expert Transitions can be startling, and change can be worrisome, but often with change comes improvements. Imagine you have been driving around in your Mark II vehicle for the last 8 years. Do you remember being horrified by the old Mark I cars? Because of the improvements in […]
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Upcoming PMP Exam Changes: An Overview

Project management is growing rapidly as technologies advance and is considered one of the top desired skills within IT. According to AgilePremier.com, in 2017 there were about 47,000 open job postings, with just over 7,000 active candidates. This means there were 6.63 project management jobs for every one project manager actively looking. [1] With these statistics […]
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What Makes a Project Successful?

I was presenting some research recently showing how badly most IT projects do. Did you know that a government audit reckons 50% of UK Government IT project fail or that Mckinsey estimates 80% of global IT projects don’t succeed? During the presentation someone asked me to define failure.  I reeled off my usual theoretical answer about […]
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Eavesdropping On Computers From Afar

When I teach Learning Tree’s Cyber Security introduction, participants are often amazed at the ways bad actors can eavesdrop on computers. Most of them are aware of software that can be planted by bad actors that can capture keystrokes, for instance, but few are aware that noises from keystrokes, the vibration of a notebook, and […]
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