Introduction to Business Enterprises and IT Integration
Business Enterprises Business enterprises, irrespective of their location, size, industry or form i.e., brick and mortar or virtual, all define their vision, goals and objectives that they aspire to achieve. To achieve these, business enterprises create and deliver value to their respective customers in the form of products, services or both. Resources and Capabilities To create, […]
7 Ways Business Service Management Help Siloed Management of Technology
In my last blog, we discussed siloed management of technologies. We will continue our discussion and will understand who is impacted by this siloed management practices and how Business Service Management practices may be able to help with related challenges. Customers, business enterprises, as well as the IT organizations are all impacted if IT is […]
Who is Impacted by Silo-ed Management of Technology and How Can Business Service Management Help?
The businesses / customers as well as the IT organization are impacted if IT is managed and operated in silos. If businesses are not realizing their true potential because IT is unable to deliver on its commitments, then business will likely face losses and this will ultimately impact IT in a negative fashion. It does […]
What do we mean by “managing in silos”?
Continuing from my previous blogs, let’s elaborate on the siloed organizations and challenges associated with such structures. Applications are engineered and developed in an effort to address the functional requirements as well as non-functional application-related requirements. Infrastructures are engineered, developed and managed with the aim to manage technology components within those infrastructures. There may exist […]
Silo-ed Reporting, Leadership and Supplier Management
Continuing from a previous blog, I will now discuss the following types of silos: Siloed Reporting and Communication Siloed Vision and Leadership Siloed Supplier Management Silo-ed Reporting and Communication Siloed technology and request management, discussed in my previous blog, leads to multiple, often disconnected and disintegrated reporting and communication channels. Senior management and leadership teams […]