ITIL 4 Certification — What’s In Store

As mentioned in our previous blog in this series, the ITIL 4 certification scheme will launch in Q1 next year. As an AXELOS strategic partner, we recently got a heads-up of what’s in store and how the new Certification Scheme will affect ITIL v3 certification holders and aspiring ITIL practitioners. Below you will find answers […]
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Getting Ready for ITIL 4, The Next Evolution of ITIL

ITIL 4 will be launched in the first quarter 2019 and as an AXELOS strategic partner we are ready to support you along the way. In this blog post, we discuss the reasoning behind the transition to ITIL 4, and why 2019 was the ideal time in the face of the Fourth Industrial Revolution. Don’t […]
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ITIL 4 is Coming Soon — But Don’t Put Your ITIL Journey on Hold

As you may have heard, Axelos has announced the first new ITIL version since 2007. After months of research and development, ITIL 4 Foundation will be launched in the first quarter (Q1) 2019. With the announcement come many questions! Are you just about to start your ITIL journey only to find out that a new […]
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ITSM practitioners and the need to improve skills

We have often discussed how technology and new frameworks have changed our service management practices and how we need to adopt and adapt them. Still as we know there is another key pillar: People. People are often the last step in any improvement plan. Trainings are the first to be cut when we are running […]
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Introduction to Business Enterprises and IT Integration

Business Enterprises Business enterprises, irrespective of their location, size, industry or form i.e., brick and mortar or virtual, all define their vision, goals and objectives that they aspire to achieve. To achieve these, business enterprises create and deliver value to their respective customers in the form of products, services or both. Resources and Capabilities To create, […]
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