ITSM & Digital Transformation: The Future is Built on ITIL®

ITIL is the world’s most globally recognized leader in IT Service Management (ITSM) certification and is used by millions of IT professionals around the world. For 30 years it’s been instrumental in transforming the way IT professionals and organizations deliver empowering, impactful tech-led services. Now with the release of ITIL 4, ITIL has been brought […]
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UNIX: Fifty Years and Counting

The UNIX Operating System has a long and influential history in computing and Brian Kernighan’s new book, UNIX: A History and a Memoir tells that story. I started teaching UNIX (and C programming) for Learning Tree back in 1984. A lot has changed since then including the advent of Linux, the move to PCs, and […]
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Blazor: Why, When…and Your Future

Blazor is Microsoft’s cross-platform technology for creating client-side, browser-based applications in C# using .NET Core. It really does work and, more importantly, really could change everything. The immediate reason that IT shops should be interested in Blazor is because it reduces the size of the shop’s toolbox. The long term reason that you want to […]
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Reasons the Future is Built on ITIL 4

Since the creation of ITIL v3 back in 2007 the world has filled with frameworks and methodologies, including Agile, and many more. So where does ITIL 4 fit into this new landscape and what value does it offer you, Lean, DevOps and your organization? Essentially why ITIL? Why ITIL 4? Firstly, ITIL has some solid […]
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The Perils of Re-Using Passwords

Passwords will be with us for quite a while and so will password breaches, I’m afraid. Last week I received a notice that a site I use experienced a password breach. The email explained that the passwords themselves were encrypted, but that I should change my password on that site and any others where I […]
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