Charts are Bad — Less UI, More UX

In my work as a decision science oriented software developer, I often explain to my clients that what they really want is a big green button that, when pressed, gives them the answer to the question they are currently wrestling with—a Magic 8-Ball that dispenses specific, data-driven advice. The challenge is, how close I can […]
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Helping Your Users Find Your Site’s Content

If your users can’t find the content they want on your website, then it really doesn’t matter if you actually have that content. Here’s what you can learn from the craft of “wayfinding” about helping users find what they want. Architecture may not seem to have much to do with building user interfaces for a […]
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Creating Genuinely Intuitive Designs: Feed Forward Design Patterns

You can create User Interfaces that your users will find intuitive…provided you look at the other electronic applications they’re using. Some things require no explanation. If you are this close to a crocodile you don’t move or, if you do, you back away sloooooowly. No signs or shouted instructions are necessary. An ideally “intuitive” User Interface […]
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Creating Intuitive User Interfaces: Understanding Mental Models

Your user probably doesn’t think about the problem the way you do. And, unless you take the time to find out how your users do think about the problem, you won’t have anything like an “intuitive” interface. Jared M. Spool defines “intuitive” as the gap between what knowledge the user has and what knowledge the application […]
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Creating Intuitive User Interfaces: Avoiding Affordances

Here’s a better way to think about how you can assemble a truly “intuitive” user interface. Listen, I’ve got some ink on my body but even I recognize that offering people free tattoos is going to lead to some regrettable decisions. In User eXperience design, we have a similar problem with the idea of “affordances”: […]
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