Creating Intuitive User Interfaces: The Primacy of the Mental Model

“Intuitive” doesn’t have to be a buzzword. It can, instead, be a genuinely useful way of thinking about your UX design…provided you give “intuitive” a real meaning that begins with how your users think about their problems. The word “intuitive” gets tossed around a lot, but it’s often used without any real meaning.  Jef Raskin […]
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Designing the Steps in the User Interface for a Difficult Task

Breaking down a difficult task into bite-sized steps is a good first step to making a task simpler…but only if you build each step correctly. Here’s how to make a difficult process for your users into something much easier. In a previous column on creating user interfaces for difficult tasks, I discussed how a difficult task […]
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User Interface Design for Difficult Tasks

A well-designed user interface design can make even difficult tasks appear to be simple. And the good news is that creating that UI is not, itself, a difficult task. In fact, here’s how to do it. After users have completed some task, it’s easy to identify whether it was a “difficult task”: It’s one where […]
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Six Rules for Successful Usability Testing

You don’t need a usability lab, special software, or a horde of people to test your UI design. There are, however, six rules that you need to follow to get usable results. I recently worked on an application where, when users first saw it, they couldn’t find the “Add New Item” button. That was because, […]
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Three Things You Need to Create a Great Search UI Design

When using search there’s more going on in your user’s mind than just typing in some random keywords (and it’s all about two numbers: relevancy and precision). Here’s how to support how your users use search. A few days ago, I went looking for a book I had read as a child. While knowing the title would […]
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