Data Presentation Tips

When we present data in a report or spreadsheet we often use some type of graph or chart to make the information clearer to understand. Unfortunately, using the wrong type of presentation can confuse the reader. Consider these data: And these two presentations: Intuitively, the second seems easier to read, but why? The first is […]
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Deepfakes: Beauty and Ugliness

This whole deepfake thing has me concerned and bordering on frightened. And I’m not the only one. I wrote earlier about how neural networks can make realistic-looking faces. They are getting better. A whole collection of the faces is now available for free. These are faces of people who do not exist at all. Samsung […]
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Office 365: It’s intuitive… Isn’t it?

Imagine you work in construction. You open your toolbox one morning to find that your saw is sharper and your drill more powerful than the night before! Not only that but some tools have disappeared and yet you have more tools than yesterday! Some tools you rarely use and others never! Whilst paying for all […]
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What Is A Team?

Agile in general, and Scrum in particular, relies for success on self-organizing teams. The eleventh of the principles behind the Agile Manifesto states that “the best architectures, requirements, and designs emerge from self-organizing teams”(1). Empowering the team is one of the seven principles of Lean. One of the central Scrum patterns is ‘Stable Teams’ (2). […]
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Customer Service: Avoid Falling Victim to Social Engineering

The days of only using firewalls and antivirus software as protection against hacking are over. Hackers are getting more creative with how they plan their attacks. The newest trend hitting top organizations like Sony, Yahoo, and even the US Government is called Social Engineering. Social Engineering is when hackers use emotionally manipulating strategies to gain […]
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