Category: Communication

Get the year off to a good start! Every January, we promise ourselves that we will make a better job of this year than last! So, when it comes to managing ourselves, there is no better app to start with than Microsoft Outlook. “But Outlook is as old as time!” I hear you say. Well, […]

When we present data in a report or spreadsheet we often use some type of graph or chart to make the information clearer to understand. Unfortunately, using the wrong type of presentation can confuse the reader. Consider these data: And these two presentations: Intuitively, the second seems easier to read, but why? The first is […]

This whole deepfake thing has me concerned and bordering on frightened. And I’m not the only one. I wrote earlier about how neural networks can make realistic-looking faces. They are getting better. A whole collection of the faces is now available for free. These are faces of people who do not exist at all. Samsung […]

I previously  wrote about the need to be able to fail in a safe learning environment. That can be in a software course or a course on people skills such as customer service. We do learn a lot from our mistakes. An essential part of a learning environment that lets people fail – or any […]

Human beings are focused around interesting, pivotal moments and ideas.  We assign great meaning to certain concepts such as courage, self-sacrifice or leadership.  Certainly when humanity faces challenges these become more highly valued and more sacred. These concepts are focused on the belief that humans are social animals and like chimpanzees, bees etc, we rely […]