Category: Communication

In the end, team success isn’t about the abilities of the individual team members — it’s about how well the team members can work together to leverage each other’s abilities. And, for team members to work together well, they all need to be experts at four skills. There are four skills that every team member needs for the team […]

A conflict involves two people: you and somebody else. The key to successfully resolving those conflicts often comes down to recognizing two things — First: Realizing that you have several options available to you, and Second: Ensuring the other person understands you. In Learning Tree’s course on conflict management and resolution, we look at a conflict from three perspectives: […]

One of my favorite tools to use when I am facilitating a meeting is PO, which is short for provocation operation. Edward de Bono coined the word PO for use in the lateral thinking process. The idea of PO is to help move thinking or a discussion onward by allowing out-of-the-box thinking. It is used to introduce an […]

Don’t you wish your company allowed unlimited training opportunities to help you improve your technical and business skills? Well, that would be great, but most of us aren’t that lucky. Most companies have training budget limitations that force bosses to pick and choose. We all know training is extremely helpful for the continued growth of employees, which […]

Co-Author Documents in Word, Excel, or PowerPoint Did you know that multiple people can work together at the same time as a co-author on a Word document, Excel spreadsheet, or PowerPoint presentation? If you have access to OneDrive or SharePoint you and colleagues are ready to get started as document co-authors. Office has functions that allow […]