Category: ITIL®, COBIT® & TOGAF®

ITIL is the world’s most globally recognized leader in IT Service Management (ITSM) certification and is used by millions of IT professionals around the world. For 30 years it’s been instrumental in transforming the way IT professionals and organizations deliver empowering, impactful tech-led services. Now with the release of ITIL 4, ITIL has been brought […]

Since the creation of ITIL v3 back in 2007 the world has filled with frameworks and methodologies, including Agile, and many more. So where does ITIL 4 fit into this new landscape and what value does it offer you, Lean, DevOps and your organization? Essentially why ITIL? Why ITIL 4? Firstly, ITIL has some solid […]

By Chris Littlewood FLPI MBCS ITIL Expert The ITIL v3 framework you are probably accustomed to was created in 2007. In February 2019, AXELOS introduced ITIL 4. The question may arise for some… Why should I care about the ITIL 4 update? There are many reasons why an individual or an organisation should consider ITIL […]

By Chris Littlewood FLPI MBCS Service Management Expert Transitions can be startling, and change can be worrisome, but often with change comes improvements. Often times you wonder, why should I go with this change? Think of your phone for example, you might think, “Why should I upgrade?”. You love your iPhone 7 right now, it […]

With 12 years elapsed since the launch of ITIL v3 a key question on all our minds is how different will ITIL 4 be?  In our previous blogs, we have shared AXELOS’s vision and business value for ITIL 4, why launch in 2019 and the structure of the ITIL 4 qualification framework.  In this blog, […]