Getting Ready for ITIL 4, The Next Evolution of ITIL
Nov 2,
2018
ITIL 4 will be launched in the first quarter 2019 and as an AXELOS strategic partner we are ready to support you along the way. In this blog post, we discuss the reasoning behind the transition to ITIL 4, and why 2019 was the ideal time in the face of the Fourth Industrial Revolution. Don’t […]
ITIL 4 is Coming Soon — But Don’t Put Your ITIL Journey on Hold
Oct 18,
2018
As you may have heard, Axelos has announced the first new ITIL version since 2007. After months of research and development, ITIL 4 Foundation will be launched in the first quarter (Q1) 2019. With the announcement come many questions! Are you just about to start your ITIL journey only to find out that a new […]
ITSM practitioners and the need to improve skills
Jul 11,
2018
We have often discussed how technology and new frameworks have changed our service management practices and how we need to adopt and adapt them. Still as we know there is another key pillar: People. People are often the last step in any improvement plan. Trainings are the first to be cut when we are running […]
Introduction to Business Enterprises and IT Integration
Jan 31,
2018
Business Enterprises Business enterprises, irrespective of their location, size, industry or form i.e., brick and mortar or virtual, all define their vision, goals and objectives that they aspire to achieve. To achieve these, business enterprises create and deliver value to their respective customers in the form of products, services or both. Resources and Capabilities To create, […]
ITIL Practitioner Certification: Value to Students and Organizations
May 9,
2016
The ITIL Practitioner will act as a complimentary and enhancing qualification, to all other ITIL qualifications after the ITIL foundation has been successfully achieved. While the ITIL Foundation qualification confirms a high level of understanding of IT best practice, it also introduces all the relevant basic concepts – the ‘how’ is addressed only very briefly. […]
