ITSM & Digital Transformation: The Future is Built on ITIL®
Jan 28,
2020
ITIL is the world’s most globally recognized leader in IT Service Management (ITSM) certification and is used by millions of IT professionals around the world. For 30 years it’s been instrumental in transforming the way IT professionals and organizations deliver empowering, impactful tech-led services. Now with the release of ITIL 4, ITIL has been brought […]
Reasons the Future is Built on ITIL 4
Jan 9,
2020
Since the creation of ITIL v3 back in 2007 the world has filled with frameworks and methodologies, including Agile, and many more. So where does ITIL 4 fit into this new landscape and what value does it offer you, Lean, DevOps and your organization? Essentially why ITIL? Why ITIL 4? Firstly, ITIL has some solid […]
The Case for ITIL® 4
Sep 11,
2019
By Chris Littlewood FLPI MBCS ITIL Expert The ITIL v3 framework you are probably accustomed to was created in 2007. In February 2019, AXELOS introduced ITIL 4. The question may arise for some… Why should I care about the ITIL 4 update? There are many reasons why an individual or an organisation should consider ITIL […]
Transitioning to ITIL 4 – Is It Worth It?
,
2019
By Chris Littlewood FLPI MBCS Service Management Expert Transitions can be startling, and change can be worrisome, but often with change comes improvements. Often times you wonder, why should I go with this change? Think of your phone for example, you might think, “Why should I upgrade?”. You love your iPhone 7 right now, it […]
Let’s Explore ITIL® 4
Feb 27,
2019
With 12 years elapsed since the launch of ITIL v3 a key question on all our minds is how different will ITIL 4 be? In our previous blogs, we have shared AXELOS’s vision and business value for ITIL 4, why launch in 2019 and the structure of the ITIL 4 qualification framework. In this blog, […]