The new qualification, didn’t go down as the best news for many students initially. Some thought it would be an extra qualification in order to achieve the ITIL® Expert Certification, which thankfully to many, proved not to be case.
The ITIL® Practitioner is a qualification, that can be taken only once the ITIL Foundation certification has been achieved. However, it is not stated that the ITIL Practitioner must be taken immediately after the Foundation course. In fact, the ITIL Practitioner qualification can be taken, before or after all the intermediate courses. It can also be taken between the intermediate journey in becoming an ITIL expert.
Do you have the desire to become an ITIL expert? Are you only considering doing the ITIL Foundation? Are you only thinking about taking one or maybe two ITIL intermediate courses?
If the answer is yes to any of these questions, then the ITIL® Practitioner certification is ideal for you! Students can continue to follow their ITIL certification path and then take this new certification. With practical knowledge and hands-on experience, students can utilize new key skills in adopting and adapting best practices at their organization.
I recently had a student, who had the funding for only two ITIL courses each year. I recommended that they consider taking the ITIL Foundation and then the ITIL Practitioner, as oppose to taking an intermediate course. The rationale being, that there will probably be a gap of 6-12 months before the next course and in that time, they would find it valuable to implement some basic principles from those courses. For this particular student, no real business value would be received by taking two courses focused solely on knowledge intake and no focus on practical implementation. I recommended to the student, that the intermediate course be taken immediately after the ITIL Practitioner.
I’m the first to appreciate that not everyone needs or wants to become an ITIL expert. Most students will probably end up taking one intermediate course or potentially end their journey after the ITIL Foundation. It’s so important that these students, in particular see the need for this certification as it will allow them to make the best use of the limited knowledge they have gained in their short ITIL journey.