Two Steps to Emails That Get Read

When you go to write your next email, start by realizing that your recipient probably doesn’t want to read your email at all. Fortunately, you can use that your advantage. Back when I had a job, I mentioned to my boss that I rewrote my emails two or three times before I sent them to him. […]
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How to Say Something Actually Useful: The Reality Show Version

Scott McGillivray, the host of “Income Property,” is a very smart guy. But even Scott can make mistakes. In one episode he starts by passing on some useless information to his homeowners. Fortunately, he recovers and provides a model for what great communication looks like: Don’t talk about what you know. One of the reasons […]
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