7 Ways Business Service Management Help Siloed Management of Technology
In my last blog, we discussed siloed management of technologies. We will continue our discussion and will understand who is impacted by this siloed management practices and how Business Service Management practices may be able to help with related challenges. Customers, business enterprises, as well as the IT organizations are all impacted if IT is […]
Doing Your Job Well: What Kind of Factory are You?
There are four kinds of service processes in the world. Understanding which one you are gives you an opportunity to maximize your value to your organization while simplifying your life. As a bonus, it will also let you avoid making the same mistakes my employers made. This is obvious: For businesses to succeed, they have to become […]
Who is Impacted by Silo-ed Management of Technology and How Can Business Service Management Help?
The businesses / customers as well as the IT organization are impacted if IT is managed and operated in silos. If businesses are not realizing their true potential because IT is unable to deliver on its commitments, then business will likely face losses and this will ultimately impact IT in a negative fashion. It does […]
Big Data on Azure – HDInsight
The HDInsight service on Azure has been in preview for some time. I have been anxious to start working with it as the idea of being able to leverage Hadoop using my favorite .NET programming language has a great appeal. Sadly I had never been able to successfully launch a cluster. Not, that is, until […]
Data Analytics in the Cloud – Microsoft Azure SQL Reporting
First, let me say I have been looking forward to using this service for some time. As a long time user of SQL Server Reporting Services (SSRS) I was eager to use this technology in some of my cloud computing projects. I was disappointed a few months ago, however, when I started down the path […]