4 Essential Skills for Team Success

In the end, team success isn’t about the abilities of the individual team members — it’s about how well the team members can work together to leverage each other’s abilities. And, for team members to work together well, they all need to be experts at four skills. There are four skills that every team member needs for the team […]
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How IT Organizations Can Build Transparency

The solution to the major challenges facing IT organizations is addressed by establishing transparent communications between you and your stakeholders. Here’s how you can do that, starting with your own team. In an earlier blog post (What Pokémon GO Can Tell You About IT Management’s Three Major Challenges), I discussed two major challenges that IT […]
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Two Steps to Emails That Get Read

When you go to write your next email, start by realizing that your recipient probably doesn’t want to read your email at all. Fortunately, you can use that your advantage. Back when I had a job, I mentioned to my boss that I rewrote my emails two or three times before I sent them to him. […]
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What a Game Show Can Teach Us About Answering Questions

I have had a lot of exposure to questions and answers, writing exams for professionals and university students. I’ve applied for grants and evaluated grant proposals. I’ve applied for awards and evaluated award proposals. I’ve been a subject matter expert and interviewed subject matter experts. I also routinely answer questions as a speaker and when […]
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Amplify the Signal, Minimize the Noise

I studied computer engineering in college, but I’ve learned that some of the critical principles I learned way back then apply to far more than engineering. I was reminded of this by a tweet from Nancy Duarte author of the wonderful book Resonate. I’ll talk more about the book later, but first I want to […]
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