Effective Communication: Query and Clarify

I had an interesting experience recently that got me thinking and refining my approach to effective communication.  We all know that communication is a two-way street where the involved parties adopt the sender-receiver model in order to share information back and forth.  Everyone is aware that active listening involves paying attention to what the other […]
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Recognizing and Addressing Project Team Conflicts

Working in teams requires you to manage and address conflicts. It is essential that project managers recognize the two basic types of conflict: emotional and cognitive. Emotional conflict stems from personal interactions, while cognitive conflicts are based upon disagreements on matters of substantive value or impact on the project or organization. Resolution of cognitive conflict […]
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Writing as Part of Effective Project Communications

Effective project managers and business analysts communicate well with others, in writing and when they speak. Be careful not to spend too much time documenting, recording and sharing project information. Even though this work takes place across the project life cycle, it is essential to only document and communicate what is necessary.  You also need to make sure […]
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Teaching as Part of Effective Project Communications

Teaching is closely related to communicating with your project stakeholders. As a project manager or business analyst, you may find yourself operating in a teaching mode as you communicate project issues and requirements to your stakeholders, making sure that they are understood and agreed upon. Many times, you will find yourself facilitating the learning experiences […]
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Project Leadership: The Context in Which We Make Decisions

Made any tough decsions lately? Project leaders make decisions in real time with limited information or information overload and ever-changing constraints. In order to make effective decisions, the project leader must understand the backdrop or the context within which she is making decisions —   What is the purpose of your project? —  Why does it exist? —   What services, products, […]
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