Tagg: elicitation

Ever find it difficult to understand what your users are doing and what they need from your new solution?  You need to ask questions, observe their actions and use any means necessary to get this understanding and deliver a solution that meets their needs. I have a set of my top 25 generic questions to ask your […]

Thanks for the business analysis technique request! Here’s the response, straight from Susan. According to the BABOK® Guide, building a data dictionary and/or glossary during requirements elicitation is a key part of your requirements development efforts.  This technique is included in the 16 essential business analysis techniques found in the standard.  I agree with this recommendation to use this […]

According to the BABOK® Guide, brainstorming is one of the 16 required techniques in the fundamental knowledge base of an effective business analyst.   Why would this creative information gathering technique be a required competency for a business analyst?  Let’s have a look.   Brainstorming targets creative thinking about a problem in order to come up with a […]

There are many types of questions used in gathering requirements information. Using all types of questions as part of your user requirements research allows you to organize and discover what the users need and want within the scope of the project. Remember, skilled requirements analysts are experts at asking questions, especially when they don’t know […]