Susan’s Top 25 Questions to Ask Your Users

Ever find it difficult to understand what your users are doing and what they need from your new solution?  You need to ask questions, observe their actions and use any means necessary to get this understanding and deliver a solution that meets their needs. I have a set of my top 25 generic questions to ask your […]
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Getting a Jump Start on Stakeholder Profiling

Stakeholder or user profiling involves eliciting, analyzing, and organizing information about key stakeholders involved in your project.   Most of us are pretty good at working with and involving our end users and senior managers.  It’s those other stakeholders that sometimes get lost in the shuffle and come back to bite us later.  It’s never too […]
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