The Two Perspectives on Conflict: Myself and Everyone Else
Jul 7,
2017
A conflict involves two people: you and somebody else. The key to successfully resolving those conflicts often comes down to recognizing two things — First: Realizing that you have several options available to you, and Second: Ensuring the other person understands you. In Learning Tree’s course on conflict management and resolution, we look at a conflict from three perspectives: […]
accommodate,
assume,
Beyond Intractability,
Bozo Bit,
compete,
conflict management,
conflict resolution,
conflict toolkit,
emotion,
empathy,
engage,
strategy