Susan’s Top 25 Questions to Ask Your Users

Ever find it difficult to understand what your users are doing and what they need from your new solution?  You need to ask questions, observe their actions and use any means necessary to get this understanding and deliver a solution that meets their needs. I have a set of my top 25 generic questions to ask your […]
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Business Analysis Technique: Data Dictionary and Glossary

Thanks for the business analysis technique request! Here’s the response, straight from Susan. According to the BABOK® Guide, building a data dictionary and/or glossary during requirements elicitation is a key part of your requirements development efforts.  This technique is included in the 16 essential business analysis techniques found in the standard.  I agree with this recommendation to use this […]
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