Ensuring Your Site Makes Sense to Your Users

There’s a simple four step process you can follow to make sure that your users can find their way to what they want in your site. How simple is it? Just let your users tell you how to organize your site’s pages. Ed Krol, author of “The Hitchhikers Guide to the Internet,” described the Internet as “a library where all […]
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Six Rules for Successful Usability Testing

You don’t need a usability lab, special software, or a horde of people to test your UI design. There are, however, six rules that you need to follow to get usable results. I recently worked on an application where, when users first saw it, they couldn’t find the “Add New Item” button. That was because, […]
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