Cyber Security New Year’s Resolutions for 2019

Have you kept all your New Year’s resolutions so far? Or are you struggling with one or more of them? I gave up New Years resolutions years ago because I was no good at keeping them. But, I do put some tasks on my calendar for the new year. If you want, you can call […]
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DDoS for Hire: FBI Shuts Down Amplifiers

Turning one dollar into thousands is wonderful. Turning one network packet into thousands can lead to serious trouble. How Does It Work? One of the most difficult network attacks from which to protect your network is a Denial-of-Service attack or, more accurately today, a Distributed Denial-of-Service (DDoS) attack. The idea is that an attacker compromises […]
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No, I Am Not a Chatbot

As a customer service representative, I can’t count how many times I have been asked “Are you a real person?” while chatting with customers online. While I personally have never communicated with any artificial intelligence (AI) for customer support, it is a growing trend with the ability to revolutionize the industry. Some say it could […]
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Getting Ready for ITIL 4, The Next Evolution of ITIL

ITIL 4 will be launched in the first quarter 2019 and as an AXELOS strategic partner we are ready to support you along the way. In this blog post, we discuss the reasoning behind the transition to ITIL 4, and why 2019 was the ideal time in the face of the Fourth Industrial Revolution. Don’t […]
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Leaving Your Mark: Thermal Signatures of Passwords Left on Keyboards

We leave evidence of where we’ve been and what we’ve done all over the place. From footprints to DNA, we seldom act without a trace. Our keyboards are no exception. I’m not talking just about fingerprints, DNA, food particles, or skin oils. I’m talking about heat. I saw a movie or maybe a television show […]
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