Category: Training and Development

I previously  wrote about the need to be able to fail in a safe learning environment. That can be in a software course or a course on people skills such as customer service. We do learn a lot from our mistakes. An essential part of a learning environment that lets people fail – or any […]

Four years ago I wrote about pair programming where programmers learn programming techniques by working in pairs. Collaborative learning extends far beyond that. I – and most people I know – prefer to learn some things alone and some things with others. Sometimes I can learn a topic from just reading about it and practicing, […]

“A person who never made a mistake never tried anything new.” – Albert Einstein Most people don’t like to make mistakes, including me. It may come from parental reprimands where we were very young or from school where good grades were important and mistakes led to poor grades. In any case, we generally work hard […]

Where and how will you take your next class? Will it be in a traditional classroom? In a classroom with seats spaced far apart? Online? By watching recorded videos? In a highly-interactive game-like environment? In a one-on-one coaching or mentoring setting? Have you even thought about it? Like it or not, the training landscape is […]

The most important thing, for me here, is that the technology needs to be utilised as an enabler.  I know companies that utilise technology to reduce empowerment such as employing keyloggers to check productivity.  The idea that a human can stare at a screen and type non-stop for 8 hours a day is an example […]