BlackBerry Syndrome: Have you been diagnosed? – Part 2

As promised at the end of Part 1, I’m back again to provide you with an example of a student who took full advantage of the break. The student in this example had recently joined a leading IT service account management organization where he was having issues with managing certain external customers. He hoped that […]
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BlackBerry Syndrome: Have you been diagnosed? – Part 1

At a recent class, I asked the students to take a 10 minute break. So what was the first reaction from my fellow students? Was it rushing out the door to get the strongest black coffee ever made? Was it actually looking for nearest exit? Actually no, it was if the class had practiced a […]
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