Helping Users Understand Cybersecurity: Availability Becomes Reliability
Oct 10,
2017
Last week I explained how I thought that “Accuracy” was a better term than “Integrity” when we are communicating with users. The week before that, I said that “Privacy” is a better term than “Confidential”. This is part of my wild idea for replacing “CIA” with “PAR”. Privacy, Accuracy, and Reliability. What Does “Available” Mean […]
Navigating User Interfaces: What Works for Disney World Can Work For You
Jan 26,
2016
You can learn a lot from how Disney World guides its visitors to the sights those visitors want to see. And, when it comes to finding your way around, Disney World is probably a lot more complicated than any website you’ll ever build. Visitors come to Disney World to see the “sights” (the rides, shows, […]
Navigating User Interfaces: It’s Just Like How You Get to Your Hotel Room
Jan 25,
2016
If you want users to find the content/functionality in your website, then your user interface will have to guide users to the content they want. To do that effectively, you need to understand how people find their way to anywhere — and your last experience with checking into a hotel will tell you everything you […]
Helping Your Users Find Your Site’s Content
Jan 22,
2016
If your users can’t find the content they want on your website, then it really doesn’t matter if you actually have that content. Here’s what you can learn from the craft of “wayfinding” about helping users find what they want. Architecture may not seem to have much to do with building user interfaces for a […]
Creating Genuinely Intuitive Designs: Feed Forward Design Patterns
Dec 14,
2015
You can create User Interfaces that your users will find intuitive…provided you look at the other electronic applications they’re using. Some things require no explanation. If you are this close to a crocodile you don’t move or, if you do, you back away sloooooowly. No signs or shouted instructions are necessary. An ideally “intuitive” User Interface […]