Short-Term Wins: A Sprinkle of Constant Value in ITIL® Implementation
Jun 21,
2012
When implementing ITIL we have to ensure a balance is made between short-term and long-term wins. A good starting point is to arrange a workshop with all your key stakeholders to identify the outcome required from the implementation. Working backwards from the outcome will allow you to set targets and therefore the necessary milestones that […]
