Effective Communication: Query and Clarify

I had an interesting experience recently that got me thinking and refining my approach to effective communication.  We all know that communication is a two-way street where the involved parties adopt the sender-receiver model in order to share information back and forth.  Everyone is aware that active listening involves paying attention to what the other […]
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Recognizing and Addressing Project Team Conflicts

Working in teams requires you to manage and address conflicts. It is essential that project managers recognize the two basic types of conflict: emotional and cognitive. Emotional conflict stems from personal interactions, while cognitive conflicts are based upon disagreements on matters of substantive value or impact on the project or organization. Resolution of cognitive conflict […]
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Identifying Project Assumptions and Constraints

Project assumptions and constraints show up frequently in our day-to-day business operations. Successful project managers and business analysts keep an eye out for the assumptions and constraints present on their projects.  After all, they can impact your project across a number of variables, including your project requirements and your resulting solution.  Given the risks that can arise from project […]
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PRINCE2® Professional Qualification: Been There, Done That

Now I know the answer to the PRINCE2 practitioner question “What’s next?” Earlier in February I headed across the Atlantic to be a candidate in one of the pilot sessions for this new offering. The PRINCE2 professional qualification is very, very different from sitting an examination.  Working in small teams, I spent two and a […]
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Teaching as Part of Effective Project Communications

Teaching is closely related to communicating with your project stakeholders. As a project manager or business analyst, you may find yourself operating in a teaching mode as you communicate project issues and requirements to your stakeholders, making sure that they are understood and agreed upon. Many times, you will find yourself facilitating the learning experiences […]
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