The Perils of Prototypes

Prototyping a process or system is a great way to get input from the impacted user communities before spending enormous amounts of time and effort in your actual implementation.  Always remember, though, “Users know what they don’t like when they see it”.  By using a prototype, you can begin to draw out those unstated requirements […]
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Susan’s Top 25 Questions to Ask Your Users

Ever find it difficult to understand what your users are doing and what they need from your new solution?  You need to ask questions, observe their actions and use any means necessary to get this understanding and deliver a solution that meets their needs. I have a set of my top 25 generic questions to ask your […]
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Preparing to Elicit Requirements

Experienced business analysts and project managers know how important it is to plan your work activities before you start doing them.  Planning doesn’t have to take a lot of time in order to be helpful.  Perhaps you sit down with your business analysis team and divvy up the requirements work for the week or have […]
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Using Face-to-Face Techniques to Elicit Requirements

A wide range of requirements elicitation techniques exist for you to use during requirements development. It is essential to understand what is available to you and then choose your techniques based on your situation, your stakeholders and your organization. Consider mixing it up. Using multiple techniques to elicit requirements information can be very powerful and […]
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